Spoiler Alert…. still down and the IRS moves slowly!
Long story short…. the E-Services update is taking forever! You are still unable to apply for an additional EFIN or modify an existing one. Please read the IRS’s most recent information release below.
Inside This Issue
Update about your e-Services account
1. Update about your e-Services account
Here’s a quick update on critical issues currently affecting e-Services users. Because the IRS is still reviewing its contract options for an identity-proofing vendor, the move of e-Services to Secure Access authentication will be delayed. The transition was originally planned for later this month. As of today, we do not have a new date. We will communicate via Quick Alert as soon as a new launch date is set.
Also, the technology upgrade of moving e-Services to a new platform continues. This means you are unable to take certain actions, like requesting an EFIN, viewing or updating an application. We recognize this is creating a hardship for some of you. Once the applications become available, which should be soon, we will have additional personnel available for the e-Help Desk to assist you and process your requests and applications as a priority.
Please continue your organizational activities to prepare for Secure Access migration. We apologize for the inconvenience. Please know that we are doing our best to provide you with a series of upgraded services that will not only will make e-Services easier to use but also make it more secure for you and your clients.
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