by RightWay | Nov 6, 2019 | Features, Pro Online, Software
Customer Portal – Your Answer to Prayer Ok, the customer portal may not have been a prayer of yours but it most certainly was a dream. Do you have clients that don’t want to come into the office? Do you have clients that live out of state? Did you know...
by RightWay | Jun 6, 2019 | Desktop/Dashboard, Security, Software, Tax Software
End of Support for Microsoft Windows 7 and Windows Server Operating Systems All good things come to an end… We are sad to see you go! Microsoft will stop releasing security updates for Windows 7 and several Windows Server products in January 2020. Meaning, we...
by RightWay | Apr 8, 2019 | Pro Online, Software, Tax Software, Training
Tis the season to be amending… Falalala. Tax season, just like every other season, goes in phases. Well, the Amendment phase will soon be upon us. As such, we wanted to provide you a refresher on the process for our Pro-Online platform. We hope that this guide...
by RightWay | Apr 3, 2019 | Business, Desktop/Dashboard, Features, Security, Tax Software
Filing Season 2019 Desktop Backup Procedures Desktop Data Backup Procedure Unfortunately, computers crash all the time and sometimes without warning. Regularly backing up your data throughout tax season is always recommended. If this is not a standard practice for...
by RightWay | Mar 29, 2019 | Features, IRS, Pro Online, Software, Tax Software, Training
It’s 11 a.m. on July 10th and you are peacefully drinking your second cup of coffee when your office phone rings. It’s one of your clients! They quickly inform you they never received their state refund. Their federal refund came through just fine in...
by RightWay | Mar 27, 2019 | Features, Software, Tax Software, Uncategorized
Every Tax Preparer that has a tax season under their belt has probably seen Reject Code 902 and without further explanation, knows that the return is basically dead. Well, we recently pushed a simple update to the system (Brilliant User Suggestion) that allows you to...